We are recently seeking out up-front collection / operation executive to manage our customer portfolio in Kharagpur West Bengal, ideal candidate should have basic knowledge about payment collection into BFSI industry.

Mahindra Finance are seeking to find young, smart and talented individuals to support Kharagpur customers in the operation and collection departments. Join West Bengal’s leading housing finance company to grow your career in BFSI industry.

Position : Collection – Operation Executive

Work Location : Kharagpur West Bengal

Department : Collection / Back office work

Qualification : Prior Experience in Operation / Collection and Graduation

At the Mahindra home finance, as Collection or Operation Executive you will be responsible to perform a tasks as below listed at Kharagpur West Bengal branch.

Job overview: 

Collection Department

A collections’ team is comprised of high-performing individuals who have an ability to follow-up systematically and maintain good relations with the Kharagpur customer while ensuring high levels of customer repayment. The functions that an employee in collections may be asked to work with may include:

• Maintaining good relationships with the customer of Kharagpur WB
• Ensuring 100% collection efficiency of the portfolio
• Regular follow-up and timely reminders to Kharagpur customers
• Working with different modes of repayment (Including digital modes) and offering these services to the customer
• Supporting the business team by ensuring high levels of collection efficiency

Operation/Back-office Role

An Operations’ role which entails high levels of customer understanding and where the employee is expected to perform the following functions:

• Generate new business from Kharagpur West Bengal,
• Liaison with different teams which include Credit, Legal, Technical, Collections
• Manage healthy relations with existing customers of Kharagpur,

Qualification : 

• Candidate should have completed graduation in any field,
• Should have prior experience in Operation / Collection Department
• Must have good communication and fluent in local language – Hindi, Bengali 
• Ready to travel in Kharagpur – as some time need to visit customers location in Kharagpur (10%),
• Have positive attitude.

Apply job:  To Apply Mahindra Finance Jobs in Kharagpur, submit cv at career page or submit details with your most updated resume.

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